Frequently Asked Questions
Clinical Support
7–10 working days depending on device and material.
Yes. Our lab is totally digital and we accept files from all major scanners including iTero, 3Shape Trios, Medit, Carestream and Sirona’s Primescan. We accept any digital scan in STL format.
Manufacturing & Quality
Our technical, clinical and laboratory teams are based in the USA, Australia and China under ISO accreditation using a selection of the world’s finest materials.
Only biocompatible, FDA and TGA approved materials including gold and titanium alloys, zirconia, lithium disilicate and cobalt-chrome.
Yes. Senior case managers are available for complex consultations.
Privacy & Data
Yes. We comply with HIPAA and GDPR, and store all data securely with encryption and limited access.
Only with consent. You can opt out of emails at any time.